Shipping & Order Policy
π¦ Shipping & Order Policy
Better Than Friends Love Shop & More β Penticton, BC
Orders are prepared as carefully and quickly as possible.
Custom gift baskets, curated boxes, and wholesale packages may require additional preparation time depending on product availability, package size, and quantity.
You will be contacted if we need more information to complete your order.
Custom gift baskets are made based on the occasion, budget, preferred style, and available products.
Final pricing may vary depending on the items selected, packaging, styling, and any special requests.
Wholesale gift package timelines depend on quantity, theme, and product availability.
Larger wholesale orders may require additional preparation time.
Pickup is available at our Penticton location:
375 Warren Avenue East
Penticton, BC
Please wait for pickup confirmation before coming to collect your order.
Shipping availability may depend on the product, order size, destination, and package contents.
Some products may not be eligible for shipping.
If shipping is available for your order, shipping costs will be calculated or confirmed before the order is completed.
Because many gift baskets, curated packages, and custom orders are assembled specifically for each customer, custom orders may be final sale.Β Β
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Please allow 72 hours for custom orders.
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If there is an issue with your order, please contact us as soon as possible so we can review the situation.
For questions about orders, pickup, shipping, wholesale packages, or custom baskets, please contact us.